Keyholding and incident management in A Coruña
Galicia Keyholding
The safest way to look after your home while you’re away.
- Encoded keys and secure internal custody.
- Inspections whenever you need them.
- Photographic reports
We take care of what your property needs when you can’t be there
Keyholding with strict protocols
Your keys will be encoded, meaning they will not include any address or identifiable information. Additionally, we operate with internal custody and controlled access, ensuring that only authorized personnel can use them.
Visits, incidents, and preventive maintenance
We conduct regular inspections and address incidents whenever you request them. During each inspection, we provide you with an update on the current state of the property, so you’ll always know what’s happening.
Who is our keyholding service for?
Owners who live far from their property
People who own a house in A Coruña but live in another region, or owners who are unable to check on their property frequently and need a team to act on their behalf when something comes up.
Owners who travel frequently
Owners with occasional guests
What do we do for your property at Galicia Keyholding?
We hold your keys with a secure protocol and no intermediaries
- Encoded keys, without property details.
- Internal custody and controlled access, only by authorized personnel.
We handle incidents whenever you need them
- We inspect the property whenever you notice something unusual or want to confirm any details.
- We check locks, installations, noises, humidity, or any signs of irregularities.
We conduct periodic inspections
- Scheduled inspections to ensure everything is in order.
- Visual assessments of the property’s condition.
We document with photos
- With our complete package, you’ll receive a photographic report each month of your property’s current condition.
- We inform you of any humidity issues, check locks, installations, and other key areas.
We carry out preventive maintenance tasks
- Ventilating the property (opening doors and windows)
- Notifying of any potential humidity presence
- Activate/Deactivate internet and lighting
- Opening faucets
- Activate/Deactivate air conditioning and hot water
- Activate toilet flush
- Visual inspection for the presence of insects or pests
- Open/close blinds, locks, and bars
- Watering indoor plants
- Collecting mail
- Forwarding important mail (as specified by the client)
Types of properties we manage for keyholding
Our Keyholding Plans in A Coruña
Basic Plan
Ideal for owners who only need reviews when an issue arises.
- Up to 4 visits per month for incidents
- Secure keyholding
- Inspection upon request when issues arise
Complete Plan
For owners who want fixed monthly control and need preventive maintenance tasks.
- Up to 6 visits per month for incidents
- 1 fixed monthly visit with photographic report
- Preventive maintenance tasks (ventilation, humidity, faucets, toilets, lighting, internet, plant watering, etc.)
- Secure keyholding
Hire our service from anywhere without complications
If you are currently in A Coruña…
We coordinate a visit to your property.
This way, you meet the team that will manage your property, and we can evaluate your requirements together.
We sign the necessary documentation.
Contract, data protection agreement, and deed/simple note to verify ownership. This ensures that only you can authorize our access to the property.
You hand over the keys, and we activate your service immediately.
With the in-person handover, everything is set to handle incidents or carry out the first inspection.
If you live abroad…
We make the first contact via phone or video call.
This way, we get to know each other and clarify all the steps before we begin.
Sending digitally signed documentation
We will guide you on how to send us all the documents (contract, data protection agreement, and deed/simple note). It’s the most convenient and secure way to formalize the service remotely.
Send the keys via certified mail
It will allow you to know at all times where your keys are and who receives them, thanks to the tracking number and official confirmation.
We activate the service as soon as we receive the keys.
From that moment on, everything is set to handle incidents or conduct inspections.
You don't need someone who ‘drops by when they can.’" if you have Galicia Keyholding…
Access controlled by a single authorized team
Only the Galicia Keyholding staff can use the keys. This way, you’ll know exactly who enters your property and when, with no intermediaries or untraceable access.
Scheduled visits that cover everything your property needs
We open/close locks and blinds, ventilate the property, and perform other tasks following a checklist approved by you. This way, each visit covers what’s needed and doesn't depend on someone having "a free moment."
Photographic reports
You receive a photographic report in your monthly inspection (Complete plan). We specify exactly what we've inspected and the condition of each item.
Incident handling whenever you request it
We respond whenever you need us if you suspect any irregularities, without being tied to external schedules and without relying on favors from neighbors or family.
Direct communication with you
Important tasks are confirmed via email, while daily coordination is handled through our professional WhatsApp, which our team will always monitor. All information is recorded for you.
Do you have any unanswered questions? Here are some frequently asked questions from our clients
What happens if I need more visits than those included in my plan?
Do you handle guest reception or vacation rental management?
Can you forward important mail?
Do you need a trusted team to take care of your property? Here we are…
You’ll have real-time information without having to wait to come to Galicia.
You’ll know who is taking care of your property and how they do it.